Patient Intake Software for Urgent Care

Vecna Zero Contact Patient Self Check-in

Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Vecna Zero Contact Virtual Waiting Room

A Virtual Waiting Room can be anywhere a patient feels safe. Patients are empowered to wait for their appointment from any location near their care provider.

Patients can use this time to complete unfinished intake activities from any device, anytime, anywhere – or relax and wait for a text from their care provider.

Text alerts are managed through the Vecna Staff Administrative Dashboard and notify patients when it is time to enter the building to receive care.

VGo Robotic Patient Intake

VGo Assistive Telepresence Robot empowers health systems to welcome patients personally and provide live assistance with appointment registration tasks – all without compromising the safety of staff or patients.

• Complete patient intake activities such as registration, bill pay, checking insurance eligibility, receiving estimates, and scheduling future appointments – all through the VGo.
• Leverage VGo to personally escort patients to their care provider
• The user can see hear, talk, and move their VGo anywhere using their 100% remote-controlled VGo while interacting with patients or team members onsite.

Vecna VGo Telehealth Robot

Vecna VGo Telehealth Robot enables health care providers to communicate with patients safely and conveniently from any location.

• Specialty and remote care providers can consult with patients immediately without the need to travel or the risk of infection.
• Healthcare professionals can easily communicate with and monitor patients from a distance by driving the VGo to patient bedsides.
• VGo Telehealth Robots can also be sent home with patients at discharge for follow-up consultations to help health systems reduce readmission costs.

Vecna Appointment Scheduling

Vecna’s Appointment Scheduling Module empowers patients to schedule care appointments at their convenience anytime, anywhere, from any device.

• Patients have come to expect self-scheduling from their care providers and offering patients the flexibility to manage this task independently helps health systems attract new patients.
• Patient self-scheduling reduces inbound call volume to office staff freeing them to focus on providing positive patient experiences to those physically in the office.

Vecna Staff Administrative Dashboard

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care.

• View patient queue and real-time visit details such as a summary of the information entered, edited, or confirmed during the intake process.
• Access full patient details including demographics, insurance, payments, forms, and surveys.
• Staffs can conveniently set patient specific flags and alerts

Vecna Reporting and Analytics

The Vecna platform provides health systems with comprehensive intake data on revenue cycle management, patient data, and registration trends.

• View KPIs as patients move through the intake process
• Analyze patient access across online pre-registration, onsite kiosk, and tablet express check-in
• Analyze data on patient profile updates such as demographics and insurance
• View collections data for bill payment and co-pays
• Comprehensive aggregate data as well as segmented across locations or departments

Vecna Touchless Mobile App & Virtual Waiting Room

Put self check-in right in the palm of your patients’ hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-in and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides

real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.