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Government Solutions for RMF Certified Patient Self Service Success

Seamless integration of digital patient intake solutions provides enhanced patient experience and increases productivity and efficiency.

Unparalleled Experience

Nobody knows large-scale deployment like we do

In 2009, the United States Department of Veterans Affairs selected Vecna to implement VetLink patient self-service as part of an initiative to improve efficiency in patient and staff workflow. Vecna deployed patient self-service to 154 VA medical centers and thousands of community-based outpatient clinics associated with these medical centers, and installed 6,000 kiosks serving 9 million patients. Nearly a decade later, Vecna’s solution continues to save time and money, and to improve satisfaction for thousands of Veterans and their families every day.

Kiosks Deployed
Patient Interactions a Month
Staff users

Looking for a Large Scale Solution?

We Keep our Finger on the Pulse™

Vecna provides a proprietary monitoring tool, Pulse™, for real time monitoring capabilities as well of all hardware and peripherals like printers, palm-vein scanners, barcode scanners, and cameras at every location within our customer install base. The bottom line? Our support team identifies and addresses issues proactively – before your staff even notices – allowing your team to operate a full efficiency.

Get virtual, on-demand boots-on-the-ground assistance when you need it most. Vecna offers its VGo telepresence as a tool for onsite training and support.

Express Check-In

  • DoD EHR integration (CHCS/AHLTA)
  • Provides staff rapid access to patient Rx orders
  • Fully automated workflow generates Rx labels reducing staff work

Waiting Room Queuing

  • Fully integrated with patient check-in and DoD EHR’s saving staff time
  • Administrative workflow to prioritize and control patient flow

Patient Flow Management

  • Patient flow prioritization
  • Wait time estimation
  • Administrative alerts
  • Management reporting

Enterprise Registration at the Veterans Administration

Integrated Pharmacy Patient Solutions

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New Normal Whitepaper

Download The “New Normal” for Patient Access Whitepaper

How Virtual Waiting Rooms and Touchless Mobile Self Check-in Will Transform Experience and Safety