August 10, 2021
Seamless integration of digital patient intake solutions provides enhanced patient experience and increases productivity and efficiency.
Nobody knows large-scale deployment like we do
In 2009, the United States Department of Veterans Affairs selected Vecna to implement VetLink patient self-service as part of an initiative to improve efficiency in patient and staff workflow. Vecna deployed patient self-service to 154 VA medical centers and thousands of community-based outpatient clinics associated with these medical centers, and installed 6,000 kiosks serving 9 million patients. Nearly a decade later, Vecna’s solution continues to save time and money, and to improve satisfaction for thousands of Veterans and their families every day.
Vecna provides a proprietary monitoring tool, Pulse™, for real time monitoring capabilities as well of all hardware and peripherals like printers, palm-vein scanners, barcode scanners, and cameras at every location within our customer install base. The bottom line? Our support team identifies and addresses issues proactively – before your staff even notices – allowing your team to operate a full efficiency.
Get virtual, on-demand boots-on-the-ground assistance when you need it most. Vecna offers its VGo telepresence as a tool for onsite training and support.
August 10, 2021
Blog: Ensuring positive patient experience is vital to attracting and retaining patients
Ebook: Opening the Digital Front Door Touchless Mobile Check-in and Virtual Waiting Rooms
Download The “New Normal” for Patient Access Whitepaper
How Virtual Waiting Rooms and Touchless Mobile Self Check-in Will Transform Experience and Safety