Patient Flow Management

Vecna Express Check-In Kiosk

Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall mounted kiosks or counter mounted kiosks. Vecna kiosks are ADA compliant.

Vecna Touchless Mobile App and Virtual Waiting Room

Put self check-in right in the palm of your patients' hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-In and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.