Experience: The DifferenceHundreds of deployments, proven results
Upstream Change; Downstream Results
A platform-based approach to operational efficiency
Make your patient a partner in your administration and take the complexity out of healthcare with our unparalleled feature set and enterprise integrations. For two decades, we have been cracking the code to ensure that information is getting where it needs to go, across any location, HIT system, or device.
- Freedom to Change Legacy Systems: Our platform gives you the ability to choose your back-end systems by keeping your front-end user interface the same – which means zero impact to patients and staff.
- Available on Any Device: Our browser-based platform means your patients or staff can use any device to access it.
- Common Patient Experience Enterprise-wide: No matter how many systems you use across your entire enterprise or retail chain, patients will benefit from a familiar and consistent user experience as they move from clinic to clinic.
- Staff Simplification: Make the job easier for your staff on the front-lines. Pull everything into one interface to minimize the number of systems staff members have to juggle.
- And patients love it!
Proven Enterprise Capabilities
Nobody knows large-scale deployment like we do.
In 2009, the United States Department of Veterans Affairs selected Vecna to implement VetLink patient self-service as part of an initiative to improve efficiency in patient and staff workflow. Vecna deployed patient self-service to 154 VA medical centers and thousands of community-based outpatient clinics associated with these medical centers, and installed 6,000 kiosks serving 9 million patients. Nearly a decade later, Vecna’s solution continues to save time and money, and to improve satisfaction for thousands of Veterans their families every day.
Patient Interactions a Month
Looking for a large-scale solution?
Manage It AllTake Advantage of Our World-Class Support
We Keep our Finger on the Pulse™
A proactive approach to support keeps your operations running smoothly
Vecna provides a proprietary monitoring tool, Pulse™, for real time monitoring capabilities as well of all hardware and peripherals like printers, palm-vein scanners, barcode scanners, and cameras at every location within our customer install base. The bottom line? Our support team identifies and addresses issues proactively – before your staff even notices – allowing your team to operate a full efficiency.
Get virtual, on-demand boots-on-the-ground assistance when you need it most. Vecna offers its VGo telepresence as a tool for onsite training and support.