Digital Patient Intake for the New Normal

Contactless Mobile Check-in and Patient Kiosks 

Patients can pre-register and check-in anytime, anywhere from their mobile device with no staff contact 

Patient intake check in softare

Digital Patient Intake for the New Normal

Contactless Mobile Check-in and Patient Kiosks 

Patients can pre-register and check-in anytime, anywhere from their mobile device with no staff contact 

Meet the Vecna Team at HIMSS '21

August 9-13, 2021 | Las Vegas – Learn More 

patient kiosk

Protect Patients and Staff from COVID-19 With Our Patient Check-In System 

  • Patients pre-register and check-in for appointments anytime, anywhere with their mobile device
  • Text alerts patient when the caregiver is ready – patient can safely wait in their car or outside
  • Streamlined check-in frees staff to focus on patient care
  • Proven integration with Cerner, Meditech, Allscripts, Epic, and more

Healthcare Professionals Trust Vecna 

Reduce Contact Across Care Continuum

The Vecna Patient Intake Platform helps protect patients and staff from exposure by minimizing contact across the care continuum – from appointment scheduled to care received.

Vecna Patient Intake Platform Drives Immediate ROI

Patient Encounters and Counting

%

Reduction in Patient Registration Time

%

Increase in POS Collections

%

Improvement in Administrative Efficiency

Vecna Patient Intake Platform  |  Choose from Mobile, Tablet or Kiosk

Vecna Touchless Mobile App & Virtual Waiting Room

Put self check-in right in the palm of your patients' hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-in and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Express Check-in Kiosk

Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall mounted kiosks or counter mounted kiosks. Vecna kiosks are ADA compliant.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.

Mobile

Vecna Touchless Mobile App & Virtual Waiting Room

Put self check-in right in the palm of your patients’ hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Tablet

Vecna Tablet Self Check-in and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

kiosk

Vecna Express Patient Check-in Kiosk

Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments, and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall-mounted kiosks, or counter-mounted kiosks. Vecna kiosks are ADA compliant.

Patient Queuing Display

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides

real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.

What Our Customers Are Saying

Our patients really like having all their paperwork and payments taken care of before they come in. I don’t think I could expect anything better from online preregistration.

– Director, Admitting & Registration

We now have a portal with more administrative capabilities than anywhere in the marketplace! The insurance screens alone get me so excited I could jump for joy, and I think that this is something that will be immensely useful to patients.

– Project Director, Revenue Cycle

The fact that my father was able to quickly register at the hospital via one of your terminals is brilliant.

– Patient’s Daughter

We want to be a leader in using new technology; it’s a differentiator. We’re in a city that’s very competitive, and it really gave our patients a choice. It was all about enhancing the patient experience.

– Director of Clinical Operations

VGo is used in our hospital and it is literally changing the way we serve our patients. It is a sophisticated communication tool which expands a doctor’s ability to interact with patients, and allows for clinical collaboration.

– Division Chief, Oncology

The providers, nurses, social workers, clerks are so dependent on the kiosk.

– Supervisory Medical Support Assistant

Wait times are less than five minutes and most patients move on to their service inside of 10 minutes. The workflow has dramatically helped reduce errors, save labor costs, and minimize waits. These are industry-best performance goals.

– Chief Revenue Officer

One of the things we’re going to have to do is be where the patient is. We don’t have enough caregivers and resources to do that any other way but electronically.

– Chief Information Officer

Get In Touch

Patient Intake Platform

  • Online Pre-Registration
  • Patient Check-In
  • Insurance Eligibility
  • Bill Pay & Estimates
  • Forms & Questionnaires
  • Patient Flow Management
  • Virtual Waiting Room
  • Room Management
  • Wayfinding
  • Administrative Staff Tool

  • Touchless Mobile App
  • Kiosk Express Check-in
  • Tablet eRegistration
  • Patient Queuing Display

Clinical Surveillance Platform

  • Infection Prevention
  • Antimicrobial Stewardship 
  • Hand Hygiene
  • Long Term Care

Robotic Telepresence

  • VGo for Healthcare
  • VGo for Business
  • VGo for Education

Hospitality

  • Guest Pre-Registration
  • Guest Check-in
  • Payment
  • Mobile Key Entry
  • Amenity Requests
  • Room Assignments
  • Campaign Management