Government

Government Solutions for RMF Certified Patient Self Service Success

Seamless integration of digital patient intake solutions provides enhanced patient experience and increases productivity and efficiency.

Unparalleled Experience

Nobody knows large-scale deployment like we do

In 2009, the United States Department of Veterans Affairs selected Vecna to implement VetLink patient self-service as part of an initiative to improve efficiency in patient and staff workflow. Vecna deployed patient self-service to 154 VA medical centers and thousands of community-based outpatient clinics associated with these medical centers, and installed 6,000 kiosks serving 9 million patients. Nearly a decade later, Vecna’s solution continues to save time and money, and to improve satisfaction for thousands of Veterans and their families every day.

Kiosks Deployed
0
Patient Interactions a Month
0
Locations
0
Staff users
0

Looking for a Large Scale Solution?

We Keep our Finger on the Pulse™

Vecna provides a proprietary monitoring tool, Pulse™, for real time monitoring capabilities as well of all hardware and peripherals like printers, palm-vein scanners, barcode scanners, and cameras at every location within our customer install base. The bottom line? Our support team identifies and addresses issues proactively – before your staff even notices – allowing your team to operate a full efficiency.

Get virtual, on-demand boots-on-the-ground assistance when you need it most. Vecna offers its VGo telepresence as a tool for onsite training and support.

Express Check-In

  • DoD EHR integration (CHCS/AHLTA)
  • Provides staff rapid access to patient Rx orders
  • Fully automated workflow generates Rx labels reducing staff work

Waiting Room Queuing

  • Fully integrated with patient check-in and DoD EHR’s saving staff time
  • Administrative workflow to prioritize and control patient flow

Patient Flow Management

  • Patient flow prioritization
  • Wait time estimation
  • Administrative alerts
  • Management reporting

Enterprise Registration at the Veterans Administration

Integrated Pharmacy Patient Solutions

Get in Touch

Related Content

New Normal Whitepaper

Download The “New Normal” for Patient Access Whitepaper

How Virtual Waiting Rooms and Touchless Mobile Self Check-in Will Transform Experience and Safety