Patient Online Pre-Registration

Patient Pre-Registration Portal

Conveniently register and check-in for appointments anytime, anywhere.

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Empower Patients with Digital Patient Intake

  • Increase revenue per patient with self-service bill pay
  • Flexible workflows reduce the burden on registration staff
  • Contactless pre-registration reduces interaction with staff

Vecna Online Pre-Registration Portal

Accurate Demographic and Insurance Data

  • Streamline registration process and reduce burden on registration staff
  • Patient portal updates reflect real-time in staff facing patient management software
  • Easily update insurance information and check eligibility
  • Conveniently upload insurance card using camera on mobile device
  • Emergency contacts can be imported from mobile device

Enhanced Revenue Cycle Management

  • Patients pre-pay co-payment and outstanding bills
  • Increase collections with self-service bill pay
  • Payment plan or auto payment set-up during online registration
  • Real-time cost estimates provide price transparency

Patient Digital Intake Form

  • Patients complete surveys and questionnaires at their convenience prior to their appointment
  • Capture digital signature for consent forms
  • Customized form workflows to fit every appointment type
  • Reduce wait times for optimal patient flow management

Reduce Contact Across Care Continuum

The Vecna Patient Intake Platform helps protect patients and staff from exposure by minimizing contact across the care continuum – from appointment scheduled to care received.

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Virtual Waiting Room
Vgo Robotics
Zero Contact

Patient Intake Anytime, Anywhere

  • Patients pre-register and check-in for appointments anytime, anywhere with their mobile device
  • Text alerts patients when the caregiver is ready, patients can safely wait in their car or outside
  • Streamlined check-in frees staff to focus on patient care
  • Proven integration with Cerner, Meditech, Allscripts, Epic, and more

Vecna Patient Intake Platform | Choose from Mobile, Tablet or Kiosk

  • Kiosk
  • Mobile
  • Tablet
  • Patient Queuing Display

Vecna Express Check-In Kiosk

Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall mounted kiosks or counter mounted kiosks. Vecna kiosks are ADA compliant.

Vecna Touchless Mobile App and Virtual Waiting Room

Put self check-in right in the palm of your patients' hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-In and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.

Vecna Express Check-In Kiosk


Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall mounted kiosks or counter mounted kiosks. Vecna kiosks are ADA compliant.

Vecna Touchless Mobile App & Virtual Waiting Room

Put self check-in right in the palm of your patients’ hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-In and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.

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