Patient Check-In

Patient Check-In System

Digital patient intake empowers patients to pre-register and check-in anytime, anywhere with no staff contact.

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Patient Self-Service Streamlines Registration

  • Increase patient volume and revenue per patient with modernized intake
  • Highly configurable platform supports diverse patient profiles
  • Automated patient intake process reduces registration time by 75%

Customized Patient Self-Service Check-In System

  • Automated patient intake process improves operational efficiency
  • Reduce contact between patients and registration staff
  • Increase revenue per patient with self service bill pay
  • Enhance patient experience for happier, healthier patients
  • Proven integration with Cerner, Meditech, Allscripts, Epic and more
  • Chose from mobile, kiosk, tablet or VGo Virtual Intake Robot

Vecna Digital Patient Check-In Solutions

Online Pre-Registration and  Scheduling

  • Patients manage appointment related tasks anytime, anywhere
  • Accurate data collection with real-time patient data updates
  • Increase collections with bill pay, cost estimates and insurance eligibility
  • Digital forms and questionnaires capture and store e-signature

Patient Express Check-In

  • Self-service onsite patient registration reduces wait times
  • Convenient express check-in with barcode scanner
  • ID and insurance image capture for accurate, real-time patient data
  • Integrated POS digital payment processing
  • Secure biometric authentication with palm vein scanning
  • Staff facing administrative dashboard for patient flow management

Virtual Waiting Room

  • HealthPass mobile app lets patients manage care on the go
  • Contactless pre-registration and check-in
  • Update insurance, demographics and pay bills with digital wallet
  • Complete digital forms prior to appointment
  • Text alerts patient when caregiver is ready
  • Leverage mobile device biometrics for secure access

Patient Flow Management

  • Integrated staff facing dashboard shows patient queue and wait times
  • Prioritize patient flow queue and manage room placement
  • Set customized administrative alerts and flags
  • Analyze patient access data across locations
  • Digital waiting room displays

VGo Robot Virtual Intake

  • Personally greet patients and complete intake tasks
  • Staff can work from any location – VGo is remote-controlled by the user
  • Register, update demographics, collect payment, check insurance eligibility, receive estimates for care and schedule appointments
  • VGo escorts patients to their care appointment location

Reduce Contact Across Care Continuum

The Vecna Patient Intake Platform helps protect patients and staff from exposure by minimizing contact across the care continuum – from appointment scheduled to care received.

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Virtual Waiting Room
Vgo Robotics
Zero Contact

Patient Intake Anytime, Anywhere

  • Patients pre-register and check-in for appointments anytime, anywhere with their mobile device
  • Text alerts patients when the caregiver is ready, patients can safely wait in their car or outside
  • Streamlined check-in frees staff to focus on patient care
  • Proven integration with Cerner, Meditech, Allscripts, Epic, and more

Vecna Patient Intake Platform | Choose from Mobile, Tablet or Kiosk

  • Kiosk
  • Mobile
  • Tablet
  • Patient Queuing Display

Vecna Express Check-In Kiosk

Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall mounted kiosks or counter mounted kiosks. Vecna kiosks are ADA compliant.

Vecna Touchless Mobile App and Virtual Waiting Room

Put self check-in right in the palm of your patients' hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-In and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.

Vecna Express Check-In Kiosk


Our registration experts will consult with you on kiosk placement to help provide a seamless patient check-in experience. Kiosks in the registration area reduce the check-in process on average from 10 minutes to 2 minutes – and minimize contact between patients and staff. Express check-in enables barcode registration for convenient check-in. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Choose from freestanding kiosks, wall mounted kiosks or counter mounted kiosks. Vecna kiosks are ADA compliant.

Vecna Touchless Mobile App & Virtual Waiting Room

Put self check-in right in the palm of your patients’ hands. Patients can safely and conveniently manage and check-in for their appointments as well as complete COVID-19 screening questionnaires anytime, anywhere using their mobile device. Text alerts notify patients when their provider is ready and enable contactless virtual waiting rooms.

There is no need for contact with on-site equipment as patients use their mobile device’s existing tools such as facial recognition, biometrics, mobile wallet, notifications and navigation.

Patients can not only pre-register, but also easily update demographics and insurance, make payments and receive cost estimates for their care.

Vecna Tablet Self Check-In and Digital Clipboard

Vecna Patient Intake Platform can be conveniently implemented with tablets. Use tablet or counter stands to provide patients with socially distanced registration or hand tablets directly to patients for staff assisted check-in.

Vecna Digital Clipboard enables digital signature capture as well as form completion, questionnaires and surveys. Patients can manage their entire registration process including demographics, insurance eligibility, payments and view cost estimates for their care.

Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Vecna Patient Queuing Display

Use Vecna Patient Queuing Displays to provide clear, confidential communication with patients in waiting areas. Monitors integrate with the Vecna staff facing administrative tool so registrar can view and update patient queues including pre-registration and check-in processes in real-time.

The Vecna Staff Dashboard streamlines the intake process to free staff to focus on patient care. In addition to patient queuing the staff facing admin tool provides real-time visit details and summary of information entered, edited or confirmed during the intake process. as well as full patient details including demographics, insurance, payments, forms, and surveys. Staffs can conveniently set patient specific flags and alerts.

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